Every Ardmore creation is made with love, and we apply the same approach to preparing our pieces for shipping to you.

Watch the video on this page to see how we pack and ship ceramics.

1. Order Confirmation: Once you place your order for our exquisite items, we'll send you a confirmation email to assure you that we've received your request.
2. Preparation & Dispatch: Our team meticulously prepares your order and arranges a courier for dispatch, ensuring everything is perfect.
3. Shipping Update: As soon as the courier picks up your order, we'll email you a shipping confirmation with a tracking link, keeping you informed every step of the way.
4. Out for Delivery: You'll receive an update when your order is en route to your doorstep.
5. Order Arrival: Finally, the moment you've been waiting for - your Ardmore treasures arrive for you to enjoy!

Every Ardmore creation is made with love, and we apply the same approach to preparing our pieces for shipping to you.

There is a processing time of 48 hours while we prepare your order for dispatch.

South African shipping times range from 3-5 working days.

International shipping times vary and range from 10-15 workings days.

Learn how we pack and ship items by heading to this page.

At Ardmore, all our prices for South African orders include taxes, ensuring a transparent shopping experience with no hidden costs.

For international orders, however, please note that prices do not include local import duties or taxes, which are the sole responsibility of the customer and may be charged at the time of delivery.

Read the full policy here.

We take pride in our products and hope that you will be most satisfied with your purchase.

Our customers have 30 days to arrange a return or exchange of unwanted items.

Items on sale are limited to a 7 day return policy.

Please review our return policy here to learn more about the process.